Terms and Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions please do not use this site.

By placing an order with JUDE & SEEK you hereby agree that you understand and accept all of the terms and conditions outlined below.

You must provide complete and accurate details at the time of making your purchase. JUDE & SEEK may contact you to gain additional information to ensure the accuracy of your order. You must enter the correct postal address and delivery instructions at the time of placing your order. If you enter an incorrect address, JUDE & SEEK is not obliged to re-send the order to the correct address at our own expense.

Payment and Pricing
All prices displayed on this website or in regards to price enquiries are quoted in Australian Dollars (AUD) and are inclusive of GST. JUDE & SEEK reserves the right to alter the prices presented on this website without any notice to you, the customer. In the event that a JUDE & SEEK product is mistakenly listed at an incorrect price, JUDE & SEEK reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. JUDE & SEEK reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, JUDE & SEEK shall issue a refund to your credit card account in the amount of the incorrect price.
JUDE & SEEK accepts payment via credit card (Visa/Mastercard) and PayPal. All purchases will generate an invoice to you via email confirming the details and payment of your order (if this invoice is not showing in your inbox, please check your spam/junk mail folder and that your email address has been provided correctly).

When purchasing via Paypal Express Checkout, it is the customer's responsibility to ensure their paypal delivery address is correct at the time of purchase. This is the shipping address JUDE & SEEK will use to deliver your goods. JUDE & SEEK is not obliged to re-send the order to the correct address at our own expense.

Order Processing and Shipping
All processing of orders and shipping occur on business days, which are Monday to Friday and exclude any public holidays in the state of Western Australia. When an item has been shipped you will be emailed a tracking number to follow the journey of your order to your door.  JUDE & SEEK ships Worldwide using Australia Post: Standard e-parcel within Australia and International Air-Mail for all worldwide deliveries.. The customer bears the cost of shipping within Australia unless the order is over (AUD) 100.00. International delivery pricing is $25.00 (AUD). JUDE & SEEK cannot guarantee delivery times of Australia post, but orders should not be received any later than 7 business days. JUDE & SEEK is not responsible for any loss or damage that may occur in transit with Australia post and is not liable to replace any goods at our expense, should an item be damaged or lost. If an incorrect address is given at checkout and the order returned, re-shipment costs are at the expense of the customer. If the order hasn't been claimed and no re-shipping fees paid within a 6 month period, the order will be considered forfeited.

Cancellation of Orders
JUDE & SEEK may cancel your order if for any reason we are unable to provide you with the items subject to your order. We will contact you via email should this occur. You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.

Discount Codes
Discount codes must be entered at the time of checkout with the correct code. If the code isn't entered at the time of check out, the discount will not be applied after the time of purchase and balances will not be refunded to you. Please do not ask us to do so as refusal may offend.

All items on Pre-Order are given an estimated delivery to us at our warehouse. All estimated shipment dates are an estimate and may arrive sooner or later than this date depending on a variety of factors that our out of our control. If your ordered item is running significantly late (more than 2 weeks) you will be notified via the product page of that particular item with any updates on the item and it's progress. Please note, we cannot notify each customer individually, all correspondence will be made via the product page with a date given of when the post was made. JUDE & SEEK is not entitled to give you a refund should your pre-ordered item run later than the estimate.

Any return of items to us by you will be governed in accordance with our Returns Policy. In compliance with Australian Consumer Law, JUDE & SEEK is not required to provide a refund if you make a wrong selection, need a different size or change your mind.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under Australian and other copyright laws, and is the property of JUDE & SEEK. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with JUDE & SEEK or purchasing JUDE & SEEK products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with JUDE & SEEK or to purchase JUDE & SEEK products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by JUDE & SEEK. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of JUDE & SEEK used in the site are trademarks or registered trademarks of JUDE & SEEK.
Limitation of Liability. JUDE & SEEK shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if JUDE & SEEK has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.